1. Scope and Application

These Delivery Terms govern the execution, production workflow, timing, and delivery of all Services provided through the Objektico Platform (the "Platform"), operated by Perspective & Projection LTD (the "Company").

These Terms form an integral part of the Platform's Terms & Conditions and apply to all Orders placed by Users.

By placing an Order, you acknowledge that:

  • delivery timelines are dynamic and dependent on multiple technical and operational factors;
  • production of Deliverables is iterative in nature and may evolve throughout execution;
  • delivery expectations are governed by these Terms rather than fixed deadlines.

2. Nature of Services and Delivery

All Services provided by the Company are:

  • digitally produced;
  • customized based on User input;
  • delivered electronically via the Platform, file access, or direct communication.

Deliverables may include, but are not limited to:

  • still images;
  • 3D models and assets;
  • animations and video outputs;
  • branding and design materials.

No physical goods are delivered.


3. Order Lifecycle and Status

Each Order progresses through a sequence of operational states throughout its lifecycle. The Platform may define, rename, modify, add, remove, or reorganize such states from time to time.

For clarity, the lifecycle of an Order typically includes stages functionally equivalent to the following:

[STATUS: PAID]

Payment has been successfully completed, the required Render Points have been deducted, and the Order has entered the production queue.

[STATUS: IN PROGRESS]
The Order is actively being processed, including production, preparation, rendering, design, modeling, AI-assisted generation, review, or other related activities.

[STATUS: PREVIEW]
Where applicable, a preview, draft, concept, or intermediate version of the Deliverables has been made available for User review prior to finalization.

[STATUS: REVISIONS]
The Order is undergoing requested modifications. Revision work is processed separately and may require the deduction of Revision Points. Delivery timelines may be adjusted during this stage.

[STATUS: FINAL]
The final version of the Deliverables has been made available to the User for review and acceptance. At this stage, the User may either:

  • confirm acceptance of the Deliverables; or
  • submit a revision request through the Platform, subject to the applicable revision process and availability of sufficient Revision Points.

If a revision request is submitted and accepted, the Order may return to the REVISIONS stage.

[STATUS: COMPLETED]
The User has accepted the Deliverables or the Order has otherwise been finalized in accordance with these Terms. Completed Orders are considered closed and are no longer eligible for further revisions within the original Order scope.

The User acknowledges that:

  • Order status reflects the current operational stage of the Order;
  • certain actions, including revision requests, acceptance, closure, or delivery handling, may only be available during specific stages;
  • transitions between stages may occur automatically or manually;
  • the Company may determine the appropriate status of an Order based on operational requirements.

The Company reserves the right to define, modify, manage, and interpret Order statuses and lifecycle transitions at its reasonable discretion.


4. Start of Production

Production begins only after:

  • full payment is completed;
  • the required Render Points are deducted;
  • all required inputs are provided;
  • the Order is clear and actionable.

Incomplete or unclear inputs may delay activation.


5. Delivery Completion

An Order is considered delivered when Deliverables are made accessible to the User.

Delivery does not depend on:

  • User confirmation;
  • downloading or viewing the Deliverables.

Once access is granted, the Order is considered fulfilled.


6. Delivery Timeframes

6.1 General Principle

All timeframes are estimates and not guaranteed.

They depend on:

  • complexity;
  • configuration;
  • workload;
  • priority level;
  • revisions.

6.2 Typical Ranges

Indicative delivery ranges may include:

  • simple Orders: approximately 3 to 7 business days;
  • standard Orders: approximately 5 to 15 business days;
  • complex Orders: up to 30 business days.

These ranges are indicative only.


7. Impact of Complexity

Complexity affects delivery timelines based on:

  • detail level;
  • number of elements;
  • realism;
  • technical precision;
  • environment complexity;
  • animation scope;
  • output variations;
  • asset integration.

Higher complexity generally leads to longer timelines.

The Company determines complexity in good faith.


8. Production Queue

Orders are processed within a shared system.

Execution order depends on:

  • delivery speed;
  • complexity;
  • workload;
  • resource allocation.

The Company may reorder and optimize workflows at its discretion.

Nothing in these Terms requires Orders to be processed in strict chronological order.


9. Delivery Speed Options

The Platform may offer priority options.

These:

  • affect queue position;
  • influence resource allocation;
  • do not guarantee deadlines.

Higher priority increases the likelihood of faster completion but does not ensure it.

Delivery speed is a prioritization mechanism, not a timing guarantee.


10. Revisions, Revision Points and Delivery Impact

Revisions:

  • create additional production work;
  • may alter scope;
  • affect delivery timelines;
  • require sufficient Revision Points before execution.

Each revision may:

  • extend timelines;
  • reset delivery expectations.

Major revisions may be treated as new production phases or Orders.

The number of Revision Points required for a revision is determined by the Company based on the scope, complexity, and effort required to implement the requested changes.


11. Revision Scope Management

The Company may:

  • group minor changes;
  • limit scope per revision;
  • require additional Revision Points.

This prevents uncontrolled expansion of scope.

If a revision request materially changes the original concept, structure, or technical requirements, the Company may treat it as a new Order rather than a revision.


12. Client Responsibilities

The User must:

  • provide accurate inputs;
  • supply necessary assets;
  • respond promptly;
  • review Deliverables.

Failure may cause:

  • delays;
  • reduced priority;
  • extended timelines;
  • temporary pausing of the Order.

13. Client Inactivity

If no response is received for 30 consecutive calendar days following delivery or completion of a revision:

  • the Order is closed;
  • no further revisions will be accepted within that Order;
  • the latest version is deemed final.

The Order may lose queue position during inactivity.

If work resumes after a prolonged period of inactivity, the Order may be reinserted into the production queue according to current operational conditions.


14. Acceptance

Deliverables are accepted when:

  • the User confirms completion; or
  • no feedback is provided within 30 calendar days.

Further work requires a new Order, Render Points, Revision Points, or a combination thereof, depending on the nature of the requested work.

Access to, use of, downloading, publishing, or implementation of Deliverables may also be treated as evidence of acceptance.


15. Delivery Interruptions

Delays may occur due to:

  • workload;
  • technical limitations;
  • revisions;
  • prioritization;
  • pending User input;
  • incomplete materials;
  • third-party system limitations;
  • AI system availability;
  • payment or verification review.

The Company does not guarantee uninterrupted workflow.


16. No Guaranteed Deadlines

No fixed deadlines apply unless explicitly agreed in writing.

Nothing in these Terms constitutes a service-level agreement (SLA).

All delivery timeframes are indicative only.


17. No Compensation for Delays

Delays do not:

  • constitute service failure;
  • entitle the User to refunds;
  • entitle the User to compensation;
  • entitle the User to additional Render Points or Revision Points.

18. Professional Standards

Services are performed using commercially reasonable efforts and generally accepted industry standards.

Due to the subjective and interpretive nature of creative work:

  • results may vary;
  • satisfaction is not guaranteed;
  • outcomes depend on User input, selected options, technical requirements, and production constraints.

Nothing in these Terms guarantees a particular aesthetic outcome, commercial result, marketing performance, or subjective level of satisfaction.


19. Final Provisions

The User acknowledges that Services provided through the Platform are:

  • custom;
  • non-standardized;
  • iterative;
  • dynamic in nature.

Production workflows, delivery timelines, revisions, and outputs may evolve throughout the lifecycle of an Order.

The Company undertakes to act in good faith and maintain professional standards in the execution and delivery of all Services.

These Delivery Terms should be read together with the:

  • Terms & Conditions;
  • Refund Policy;
  • Privacy Policy.

Together, these documents govern the relationship between the User and the Company in connection with the Platform and all Services provided through it.